Quick Start Tutorial
Obziy DP1 Series DTF Printer: Customize Easy. Profit Breezy.
A Quick Look at the Obziy DP1 Series DTF Printer
The Next Generation of Smart DTF Printers : Meet the Obziy DP1 Series
Obziy DP1 Series: A Close Look at an Industrial-Grade Desktop DTF Printer
Unboxing Video
Unboxing & Quick Setup the Obziy DP1 Series DTF Printer
FAQ
Obziy DP1 Series DTF Printer Installation
Below are some of are common questions about Installation & Operation of Obziy DP1 Series DTF Printer
Below are some of are common questions about Installation & Operation of Obziy DP1 Series DTF Printer
I can't connect to the printer, even though all cables are connected correctly and the software is installed properly. What should I do?
1. Go to Settings > Network & Internet > Ethernet.
2. Under your network connection, ensure the IP address is set to 192.168.127.12 and the Subnet mask is 255.255.255.0.
Why do all the indicator lights turn on when I power on the DTF printer for the first time?
This is normal when the ink bottles and DTF moisturizing fluid bottle are empty.
The lights will turn off once you fill each bottle. The waste ink indicator will only light up when the waste ink bottle needs to be emptied.
Why does the DTF machine shake and make loud noise during "Detect" and test bar printing for the first time?
Before running the test, please ensure the two screws on the printhead have been properly released to allow free movement.
What happens if I fill the ink in the WRONG order?
Filling the ink in the correct sequence is critical.
Incorrect order can cause irreversible damage to the printhead and other key components, and will void the product warranty.
Obziy DTF Printer Warranty
Below are some of are common questions about DTF warranty policy
Below are some of are common questions about DTF warranty policy
Can I change my mind and return the DTF printer?
We offer returns and exchanges within 30 days of your receipt of the product. To be eligible, the item must be unused, unaltered, and in its original, unopened packaging. All returns require a valid proof of purchase and must be approved by our customer support team in advance.
What is the warranty period for the different components of my DTF machine?
The warranty coverage varies by component:
Mainboard: 6 months from the date of receipt.
Print Head: 6 months from the date of receipt.
All Other Parts / Entire Unit: 12 months from the date of receipt.
Under what conditions will my DTF printer warranty become void?
Your warranty, including any claims for returns or replacements, will be void if:
You use any consumables or accessories not provided or approved by Obziy. This includes, but is not limited to, ink, hot melt powder, DTF film, or filters.
A product failure results from operation or maintenance that does not comply with the official guidelines provided by Obziy.
Obziy Auto Heat Press
Below are some of are common questions about Obziy Auto Heat Press
Below are some of are common questions about Obziy Auto Heat Press
What is the warranty period for the Obziy AutoHP1 Heat Press?
Your Obziy AutoHP1 Heat Press is covered by a 12-month limited warranty. The warranty period begins on the day you receive the product.
The temperature drops when I press onto the image. Is this normal?
Yes. A brief temperature drop is normal when the heated plate contacts a cooler surface. The machine will quickly recover to the set temperature, and this will not affect the quality of your transfer.
The machine starts counting down before reaching the set temperature. Is this a problem?
This is normal operation. The timer can be started once the heating plate reaches a viable transfer temperature (which may be slightly below your set value). For best results, allow the plate to fully heat to the recommended setting before pressing the timer for a full, accurate cycle.
Software Download Guide
Obziy RIIN Software
Manuals
Obziy Product User Manuals
Select your product to check its user manual.
Select your product to check its user manual.
